Privacy Policy
Privacy Notice
Our Commitment to Privacy
Your privacy is important to us. This notice explains how we collect, use, and protect your personal information when you use our website.
Information We Collect
We may collect the following personal information when you place an order or contact us:
- Name
- Address
- Email address
- Phone number
If you order a product for someone else (e.g. a gift), we may also collect their name, address, and phone number for delivery purposes.
Information We Do Not Collect
We do not collect or store credit or debit card details. Payments are processed securely by trusted third-party payment providers.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order
- Respond to enquiries
- Provide updates if you opt in to marketing communications
We do not sell or share your personal information with third parties, except where necessary to complete your order (for example, with delivery services).
We may use anonymous, non-identifiable data to improve our website and services. This data cannot be used to identify you.
Data Security
We take appropriate technical and organisational measures to protect your personal information and prevent unauthorised access, loss, or misuse.
Children’s Privacy
We do not knowingly collect personal data from anyone under the age of 13, and our website is not intended for children.
Your Rights
You may request access to, or correction of, your personal information at any time by contacting us. We may require verification of identity before processing such requests.
Contact Us
If you have any questions about this Privacy Notice, please contact us using the details provided on our Contact Us page.